24-Hour Crisis Hotline: (877)SAFEGBC or (877)723-3422 Mental Health & Substance Abuse Issues

6502 Nursery Drive, Suite 100
Victoria, TX 77904
(361)575-0611
(800)421-8825

Rights under the Privacy Rule

Consumer's have the following rights under the Privacy Rule:

  • Receive a written Notice of Privacy Practices
    • Receive notice on the first day of services
    • Posted at all service locations and on the Web-site
    • The consumer must sign an acknowledgment of receipt of the notice which should be filed in the consumer's record
  • Request restrictions on how their information (PHI) is used and disclosed.
  • Request access to (inspect or copy) their medical records unless it is determined it will endanger the life of physical safety of the conumser or others.
  • Request amendments (corrections) to their medical records - however we can never remove anything that is corrected from the record.
  • Request special accommodations (considerations) on how their health information is communicated (e.g. alternate addresses and phone numbers).
  • Request an accounting of who PHI has been disclosed to.
  • File a complaint with Gulf Bend, TDHHS, Texas Attorney General, and/or to the Federal Department of Health and Human Services.

ALL REQUESTS TO ACCESS, FOR AN ACCOUNTING, TO AMEND, TO RESTRICT, ETC. MUST BE IN WRITING.