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Quality & Compliance

Gulf Bend Center is committed to providing quality behavioral health, intellectual, and developmental disability services to the residents of the counties we serve. Our organization adheres to strict internal and external plans and processes to ensure our employees are providing proper care to our clients. To learn more, please see the Center's documents below.

ADA Plan 7.31.20

Appendix B - ADA Formal Written Complaint Form

CLSP FY 22 - 23

Corporate Compliance Plan FY 19-20

Corporate Compliance Reporting Requirements (English)

Corporate Compliance Reporting Requirements (Spanish)

LPND Plan FY 22/23

Quality Management Plan FY 22-23 

Standards of Conduct 2019

Utilization Management Plan FY 21

Intellectual & Developmental Disabilities Local Plan FY 22-23

QM/Compliance Department Contacts


Compliance Hotline - 361.582.2303
Julie Galvan, QM/Corporate Compliance - 361.582.2317
Martha Jones, Quality Management - 361.582.2349


Gulf Bend Center
Attention: QM/Compliance Department
6502 Nursery Drive, Suite 100
Victoria, Texas 77904


Mental Health, Intellectual & Developmental Disabilities & Substance Use Issues

24-Hour Crisis Hotline: (877)SAFEGBC or (877)723-3422